Exam Requirements

You are required to take the Certified Personal Trainer proctored exam within 180 days from purchase.

The exam candidate contacts the testing center at the phone number provided and schedules the exam at the center nearest their location. The exam candidate needs to allow two (2) days prior to their exam to book the exam time and location.

Information and Instructions for Scheduling the exam:

  • You will receive an email to the address listed on your PTA Global account, with your code of completion:
    • Wait at least 24 hours from the time you receive this email to contact the PSI testing center.
  • For instructions on creating your PSI exam center account, click here
  • Select a date/time that you want to take the exam, keep in mind:
    • You have 180 days from the time of your purchase date to take the exam.
    • You must call at least 2 days prior to the date you wish to take the final exam.
  • Contact PSI Testing Center:
    • By calling 1-800-211-2754
    • Tell them you would like to schedule a time to take the Personal Training Academy Global Certification Exam.

Testing Center Admission Requirements

All candidates are required to provide the following items at the test center:

  • The confirmation code supplied to you via email (printed version)
  • A valid form of government-issued identification which includes photo and signature
  • A valid/current CPR/AED card or certificate of completion which includes a live, hands-on training component as described in our Exam Candidate Handbook

Any student without valid ID, a current CPR/AED card, or without the confirmation code will not be allowed to sit for the PTA Global CPT Exam.

The testing center reserves the right to ask for additional identification for verification purposes. If there is any doubt as to an individual’s identity, the candidate will be turned away from the test center and a report filed with the PTA Global Certification Board.

Test Center Protocols

Permitted materials at the testing site may include:

  • Two sheets of paper to be collected at the end of examination
  • Pencil

Prohibited Materials:

  • No personal belongings such as hats, coats, purses, backpacks, cell phones, pagers, etc. are permitted in the testing room.

Rescheduling or Cancellation of Exam

Exam candidates must register and take their exam within 180 days of the date of purchase. PSI testing sites require at least 48 hours notice to cancel or reschedule your scheduled exam (which you will schedule at the available day and time of your choosing for your selected testing center). Failure to reschedule or cancel an examination appointment at least 24 hours in advance will result in a loss of examination opportunity and a forfeiture of your prepaid examination fees. There is no limit to the number of times you reschedule or change your exam appointment as long as the exam is completed within 180 days from your date of purchase.

Additional information can be found in the CPT Exam Candidate Handbook.

Exam Retakes
If the exam candidate misses a scheduled exam appointment or fails the exam, the exam may be retaken for a fee of $150.

The retake fee may be made at any time following the exam failure, or missed appointment, however, there is a mandatory 7-day waiting period from the date of exam failure before the exam candidate can schedule and retake the exam for the second time. A third exam attempt requires a 30-day waiting period. This mandatory waiting period is set to ensure that the exam candidate is improving knowledge and skills toward work as a personal trainer, not merely learning the exam questions by taking the exam too frequently or too often.

Exam retakes must be taken within 60 days of exam purchase.

The CPT Exam may not be retaken more than 3 times. Failure to pass the CB CPT Exam after 3 attempts will result in a loss of privilege to take the exam again.

All exam candidates should be aware that there is more than one version of the CPT Exam, and exam candidates should therefore be prepared to learn and understand the job knowledge and skill sets required of a personal trainer in order to pass the CPT Exam.

Additional information can be found in the CPT Exam Candidate Handbook.